Include your phone model and iOS or Android version if you're reporting a bug — it helps us reproduce it faster.
If you've lost data after reinstalling or changing phone, sign back in under Profile → Account & backup. Without an account your data lives only on the old phone.
In a medical emergency call 999. For urgent advice call NHS 111. Mina AI is a wellbeing companion, not a substitute for medical care.
Common questions
Does Mina AI diagnose anything? No — it offers general information and supportive guidance, never a diagnosis or treatment advice.
Is my data backed up? Only if you create a free account (Profile → Account & backup). Then your profile, logs, chats and saved reading are backed up and come back when you sign in on a new phone.
How do I delete my account? Profile → Account & backup → Delete account. It permanently deletes your account and everything in it straight away. Can't open the app? Email fabian@axomai.ai from the address you signed up with and ask us to delete your account. We'll delete your account and all the data stored in it within 30 days and confirm by email.
How do I erase data from this phone? Profile → Erase data on this phone, or uninstall the app.
Where do new articles come from? Every Monday Mina writes a short note for everyone and picks a few reads for you based on what you've logged. They're AI-written general information, clearly labelled, and you can save any chat answer to your Library too.